Hi, how can we help you?

You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy.

Alternatively, you can also return it to us by post, for either a refund or replacement. In order to quickly process for return, please include a note mentioning your order number and the reason for return.

You have the option of sending them for free using An Post’s ReturnMyShopping.ie Service, click HERE. 

If the item is over €150  we suggest using a tracked/insured delivery service. You can post your items/order to the following address.

Webuy eCommerce (order number here)

CeX Ireland

PO Box 12938

Dublin 11

Do include a copy of the receipt and a written note explaining the reason for the return. If you’re going to the store in person, you’ll need to carry the purchase receipt with you.