We provide a 14-day returns policy for items that are unwanted, they can be returned if we are contacted in the first 14 days of arrival, and if they are in the exact same condition as when received. You can either return them via post or you can take them to your local store with the receipt. Please note, items that have ‘(S)’ in the title cannot be returned as unwanted.

Whilst the original delivery charge will be refunded, we won’t cover postage costs you incur in returning unwanted orders. It’s advisable that you use a tracked delivery service to return the goods and direct them to the below address.

Webuy eCommerce (order number here)

CeX Ireland

PO Box 12938

Dublin 11

Do include a copy of the receipt and a written note explaining the reason for the return. If you’re going to the store in person, you’ll need to carry the purchase receipt with you.