The products we buy and sell are graded according to their cosmetic condition, functionality and the accessories they come with. 


All phones, tablets and hardware (excluding consoles) are graded as one of the following:

  • A Mint - Product in mint/new condition with original box and all original accessories.
  • B Good - Product in good condition with all essential accessories. No box required.
  • C Working - Product in poor condition and fully working with all essential accessories. No box required.
  • F Non-working - (Applicable for Phones only). Product must be intact and not crushed, bent, or snapped. Passes IMEI check, No accessories required. All Apple products must have the iCloud account deactivated. Non-working examples: Dead, cracked, water damage, broken/bleeding LCD (screen), not powering up, speaker/mic faults, broken aerial, etc.


Please note all iPhones, iPads and iPods must have the iCloud account deactivated.


Games consoles are graded as one of the following:

  • Boxed - Good to Mint Condition. All essential accessories. Original, first party controller of matching colour. Official box with all inserts to ensure safe transit.
  • Unboxed - As above, just without the box.
  • Discounted - Any condition but must be fully working. Chips, dents and scratches acceptable providing function is not impeded. All essential accessories, any controller. Box not required.


* Playstation 4 & 5 consoles must come with an official Playstation 4 & 5 controller at all grades. Third party controllers cannot be accepted when paired with Playstation 4 & 5 consoles when selling to CeX.

* Nintendo Switch consoles must come with original Nintendo Joy-Con's at all grades. Third party Joy-Con's cannot be accepted when paired with Nintendo Switch consoles when selling to CeX.


Retro Software:

  • Mint - Product in mint condition with original box, instructions & insert (if needed).
  • Boxed - Product with original box & insert (if needed). May or may not contain instructions. May be in worn/used condition.
  • Unboxed - Without the box, inserts or instructions.


Please note that CeX reserves the right to reject items based on their hygienic condition. All items must be clean and sanitary prior to shipping to us.


Any items which are suspected to be counterfeit copies will be rejected. The item(s) will be returned back to you or recycled depending on your chosen disposal method.