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General FAQs
CeX
12
What is CeX?
What does CeX do?
How can I find my nearest CeX store?
Where do I find the store opening hours?
Where can I find the phone number for my local CeX store?
View all 12
Pricing/Products
14
What can I buy online?
Can I sell the items I have purchased?
Can I view store stock levels online?
Will the phone I buy work on any network?
Why is my item a different colour?
View all 14
Product Search Guides
10
How can I search for items on your website?
What should I do if I can't find the item I'm looking for?
How are your items graded?
How can I check for Stock Availability?
How to use the search filters on our website
View all 10
Vouchers
6
How long are CeX vouchers valid for?
Where can I use my CeX vouchers?
How do I redeem my voucher online?
My voucher has been stolen/fraudulently used
Can CeX vouchers be sold/transferred to others?
View all 6
Data Wiping
1
Data Wiping