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Online Selling FAQs

How old do I have to be to sell goods to CeX online?
In order to sell items to CeX online, you would need to be 18 years of age or older.
Thu, 30 Sep, 2021 at 3:00 AM
Do CeX buy items that no longer have their original box?
We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays). Selected Retro Game formats can be bought unboxed.
Thu, 30 Sep, 2021 at 3:00 AM
Do CeX buy items that are missing their instructions?
Yes, we do buy items without instructions. However, any items that require a serial/activation code must contain the original copy of this, either on the le...
Thu, 30 Sep, 2021 at 3:00 AM
What condition should my items be in?
Please ensure that the items you are selling are clean and presentable. Please note that the physical condition of the goods can affect the price or whether...
Sat, 23 Apr, 2022 at 9:45 AM
Can multiples of the same item be sold?
If you want to sell multiple copies of the same /similar item then a bulk discount may be applied. You will be emailed details of any change of price and al...
Thu, 30 Sep, 2021 at 3:00 AM
What items do CeX buy?
  We buy Games and Consoles, Phones, Digital Electronics, Computing products and DVDs/Blu-Ray. If you are interested in selling a product that is not o...
Sat, 23 Apr, 2022 at 9:43 AM
What happens if CeX reject something I send to sell?
When placing your Sell to CeX order, you are presented with a choice if the item happens to be rejected. You can either choose to have your item:- Sent ba...
Thu, 30 Sep, 2021 at 3:01 AM
How does CeX grade items?
The products we buy and sell are graded according to their cosmetic condition, functionality and the accessories they come with.  All phones, tablets an...
Thu, 30 Sep, 2021 at 3:01 AM