Shipping Questions (Selling to CeX)

How long do I have to send my goods to CeX, after I have placed the order?
We need to receive the items within 10 days of the Sell to CeX order being placed. The price may vary, or orders may be cancelled if goods are not received ...
Sat, 17 Mar, 2018 at 10:50 AM
How do I post my order(s) to CeX?
We always recommend sending your goods to us with a tracked courier, insured for your peace of mind. You have the option of sending them for free using An P...
Fri, 2 Mar, 2018 at 2:08 PM
Can I track the status of my Sell to CeX orders online?
You can track your order status online by signing in on webuy.com then going to My Account and then Order Tracking. Sell to CeX orders are shown in the gre...
Sat, 17 Mar, 2018 at 10:51 AM
How should I package the goods I send to CeX?
Please ensure any goods sent to CeX are packaged as safely and securely as possible.  Always use packaging appropriate to the item, i.e. a padded envel...
Sat, 17 Mar, 2018 at 10:52 AM
How do I cancel my Sell to CeX order?
You can cancel your Sell to CeX by visiting the My Account section of webuy.com and then Order Tracking. Any active orders in the Sell to CeX section can b...
Sat, 17 Mar, 2018 at 10:54 AM
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