Delivery Questions

How much do you charge for P&P?
There is a delivery charge of €2 per individual item valued up to €100.00. Any individual item purchased over the value of €100.00 will not incur a delivery...
Wed, 26 Aug, 2020 at 8:53 AM
How long does delivery take?
Usually delivery should take no more than 3 to 5 working days. However, we ask that you allow up to 14 days for the items to arrive, as all items are source...
Tue, 26 Jun, 2018 at 11:57 AM
Where will you deliver my goods?
We deliver to all areas of IE to the registered billing address on the payment card used or to the provided IE address linked to your WeBuy account. We do n...
Wed, 7 Aug, 2019 at 4:46 PM
Can I change the delivery address for my order ?
Unfortunately, once you place an order the delivery address cannot be changed. For security reasons, we will ship the order to the billing address of the pa...
Wed, 7 Aug, 2019 at 4:43 PM
What couriers do CeX use to send out orders?
We only use An Post as a courier service to deliver online orders to the customer's address.
Thu, 1 Oct, 2020 at 2:39 PM
My order has been dispatched but hasn't arrived?
It usually takes just 3 to 5 working days for orders to arrive. However, we do ask that you allow up to 14 days for delivery. Please note that you may recei...
Thu, 16 Jan, 2020 at 7:51 AM
How do you deal with items lost in transit?
Please allow up to 14 days for the items to arrive as lost in transit items are usually located and delivered within that time-frame, if 14 days have elapse...
Mon, 23 Apr, 2018 at 1:16 PM
I have only received part of my order
Orders placed on may be sourced from various stores around IE, as such you may receive them in separate packages. Our systems are designed in such...
Mon, 20 Jan, 2020 at 1:16 PM
© All site contents copyright 1999-, CeX Ltd. All trademarks acknowledged. E&OE.