How long would it take to receive my payment?
Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account within 2 hours on working days. If the order is processed on Saturday or Sunday then the payment should arrive in your account the next working day.
How can I cancel my Drop & Go order?
Please note that Drop & Go orders cannot be cancelled once placed. However, if the item(s) haven’t been dropped off at the store yet, you may simply disregard the order, and it will automatically be archived.
If you only want to cancel a few items from the order, you can proceed to drop the remaining items and the store will adjust the quoted price accordingly.
Please Note:
- If we find the grade to be different than that which you have stated, the item will be regraded and the price will change. In these instances, we will contact you by email or phone.
- Multiple quantities of the same product may be subject to a discount. If a discount is applied, we will notify you via email or phone before processing your order.
- All goods are unsealed on arrival for verification purposes.
- Any items listed that are not received will be cancelled from the order.
- If you're looking to sell monitors or TVs via Drop & Go or directly in-store, we recommend contacting us first, as at times some stores may not be able to accept them.