You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them refunded in-store.

Alternatively, you can also return it to us by post, for either a refund or replacement. In order to quickly process for return, please include a note mentioning your order number and the reason for return.

You have the option of sending them for free using An Post’s Service, click HERE

However, if it’s a high-value order we suggest using a tracked/insured delivery service. You can post your items/order to the following address.

Webuy eCommerce (order number here)

CeX Ireland

PO Box 12938

Dublin 11

Do include a copy of the receipt and a written note explaining the reason for the return. If you’re going to the store in person, you’ll need to carry the purchase receipt with you.